Skip to main content
Order fulfillment
Updated over 2 years ago

Set up order shipping in your allvalue store. Follow these steps and choose the delivery settings that best suit your business.

  • Step 1: select the order to ship

  • Step 2: select the goods to be delivered

  • Step 3: input tracking information

  • Step 4: inform the customer of the delivery

  • Step 5: confirm delivery

    Step 1: select the order to ship

  1. In the allvalue background, go to order > order.

  2. Click the order number of the order to ship

  3. On the order details page, click "mark as shipped"

    alt allvalue order fulfillment

    Step 2: select the goods to be delivered

  4. In the goods section of the delivery edit page, select the goods to be delivered.

  5. In the goods to be delivered, enter the quantity of goods to be delivered.

  6. If the delivery quantity of goods is 0 or less than that of the order, it means that some goods are delivered

    Note: the quantity delivered should be less than or equal to the quantity of the order

    alt allvalue order fulfillment

    Step 3: input tracking information

  7. Fill in the waybill number in the tracking information section of the delivery editing page.

  8. Select the carrier and select the carrier from the drop-down options. If there is no carrier you choose, you can select the last "other" option.

  9. If the carrier chooses other, an additional input box will be "tracking URL". You can fill in the link to track the waybill number.

    alt allvalue order fulfillment
    alt allvalue order fulfillment

    Step 4: inform the customer of the delivery

  10. Optional. In the section of notifying the customer of the delivery situation, check to send the delivery information to the customer immediately

  11. After checking, after clicking confirm delivery, your customer will receive a notification email sent by the system that the order has been delivered.

    Note: when it is suggested to deliver goods, choosing this option will help to improve customers' trust in the store / brand

    alt allvalue order fulfillment

    Step 5: confirm delivery

    In the summary section, after confirming that the delivery information is correct, click "confirm delivery".

Did this answer your question?